FAQ

Questions, answered.

Are your prices negotiable?+

Our prices are set at wholesale-level market value from day one, so there's no haggling. The listed price is the price — plus only tax, title, and license.

Do you offer financing for all credit types?+

Yes. We work with 20+ lenders including credit unions and specialty lenders for first-time buyers and credit rebuilding.

Can I return a vehicle?+

Every purchase includes a 3-day / 150-mile exchange policy, so you can be confident in your choice.

Do vehicles come with a warranty?+

Certified vehicles include a 90-day / 3,000-mile powertrain warranty. Extended service contracts are available on all vehicles.

Do you deliver out of state?+

Yes. We ship to all 48 contiguous states through insured carriers, typically within 3–7 days.

How does the trade-in process work?+

Submit your vehicle details online, receive an offer within one business hour, then bring it in for a quick 15-minute inspection.

Can I reserve a vehicle?+

Yes. Submit a reservation request on any vehicle page and we'll hold it for up to 48 hours with a refundable deposit.

What documents do I need to buy?+

A valid driver's license, proof of insurance, and — if financing — recent pay stubs and proof of residence.